Frequently Asked Questions

Shipping

How much is shipping?

To determine the cost of your shipment please add your items to your cart to view your shipping costs.  The shipping costs are calculated based on the weight of your items.  

In Canada, we ship most of our orders via Canada Post.  A discounted local delivery option is available in the Montreal and Toronto areas for orders above $25.  Just select local delivery during check out process to take advantage of this delivery method.

For U.S. orders, please add your items to the cart to determine your shipping cost.

We are happy to ship outside of Canada and the U.S. Please contact us directly for pricing.

DIY Favour Jars and Honey Favour Jars

Do you offer bulk discounts?

Yes.  If you would like a quote for a larger order, please don't hesitate to contact us at CraftyTobias@gmail.com or using the contact form on our website.

Can I only order favour jars in multiples of 12?

The jars come in cases of 12, so it is our preference to ship them in multiples of 12.  However, if you would like a different amount, please contact us and we'd be happy to provide a custom listing for your order.

Where is the honey from?

The honey is from a farm just outside Montreal.

What are the sizes of the honey favour jars and the DIY favour jars?

The small jars are 1.5 oz and the large jars are 3.75 oz for both DIY and honey favour jars. 

Will the honey crystallize over time?

Yes, our honey along with most pure, raw honey will crystallize over time. Crystallized honey has a different texture, but it does not mean that the honey is bad.

To keep the honey in a liquid state we recommend storing the honey around 20 to 30 degrees. Once crystallized, honey can also be brought back into a liquid state by heating the honey.

Is the honey filtered or pasteurized?

Our honey is unfiltered and unpasteurized honey which makes it delicious both in its liquid or it’s crystallized form!

Will I get the exact colour of tag displayed on my screen?

Due to the settings on different monitors, the colours may differ slightly from the ones shown.

Why are the tags not tied to the favours in my shipment?

We are unable to ship the honey with a tag tied on because the tags are likely to get wrinkled. The tag and ribbon will be shipped with the honey but will need to be tied on by the customer.

Do you do custom orders?

Please contact us with any questions as well as for custom orders of different honey or jar quantities, or other tag colour options. We are happy to offer quantity discounts for large orders. 

Contact

How do I contact you?

We'd love to hear from you!  You can use the contact us form on the website, or send an email to CraftyTobias@gmail.com.